Virtuar Tour mobile rendering. Missing cube faces

  • Hello everyone!

    Thank you in advance for helping!

    A client has sent me a screen shot taken with is HTC One X+ on Android 4.1.1 using Chrome

    Here is the direct link:

    http://interiors.netdirector.co.uk/shared/tourvis…issan_note.html


    As you can see on the right side, one of the cube faces is missing.
    I think I've seen this type of behaviour before. It's as if the phone could only cope with only 2 or 3 tiles maximum.

    The thing is, I've tried in my Sony Xperia (using the default navigator and Chrome) and everything works perfectly.
    This virtual tour has the option 'html:auto'
    The version I see in my mobile is the flash version.

    There is a version using html:always option here:

    http://www.clients.tourvista.co.uk/vt/gforces/nissan/html5.html

    Once again, it works. Not as smooth as the flash version, but all the cube faces are there.

    I really would like to give to my client a convincing reason why this is happening. Is it his mobile?

    Thank you!

  • Hi,

    it seems you client is using Android Chrome Version 18.
    But all Chrome versions below 20 had this buggy CSS-3D rendering.
    When he would update to the current Chrome (via Android Playstore) the pano should work correctly.

    Btw - when you update to krpano 1.16, then the usage from Chrome versions below 20 will be automatically excluded by default when using html5=auto, html5=prefer or html5=only.

    Best regards,
    Klaus

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