You are not logged in.

Dear visitor, welcome to krpano.com Forum. If this is your first visit here, please read the Help. It explains in detail how this page works. To use all features of this page, you should consider registering. Please use the registration form, to register here or read more information about the registration process. If you are already registered, please login here.

1

Thursday, May 5th 2011, 3:36am

Iphone tour FATAL ERROR. Please, HELP! :)

Hello,
i just bought the licence for iphone. And i have this problem, when i upload only one pano, it works just fine, but when i upload all the tour it gives this message on the iphone:

FATAL ERROR:
global.xml - xml parsing failed!

i have no idea what this mean...

this is the tour: http://puntadeleste360.com/hotelawa

PLEASE HELP!

Best wishes,
Nico
Nicolastarallo has attached the following image:
  • iphoneerror .PNG

sachagriffin

Professional

Posts: 1,359

Occupation: Virtual Tours - Photography - Krpano developer

  • Send private message

2

Thursday, May 5th 2011, 4:06am

http://puntadeleste360.com/hotelawa/global.xml

Look there in a browser. Says there is junk. Check the reported line error to see what went wrong.
KRPano Developer: Portfolio :: Facebook :: Twitter

3

Thursday, May 5th 2011, 11:46am

Hi,

put <krpano> and </krpano> around all current xml content,

a valid xml file must have one global root element - for krpano this is - <krpano>

best regards,
Klaus

4

Thursday, May 5th 2011, 7:48pm

Hi Klaus,
I did what you told me. I put every xml i had between and .
I still have the same problem. Maybe you can have a look at my xml files.


Hi Sachagriffin,

I look for errors it looks fine, don't know what to do....




I will attach the XML files, for you to look. Hope can help me. :)


Best,
Nicolastarallo has attached the following files:
  • global.xml (6.33 kB - 1 times downloaded - latest: Jul 8th 2013, 8:13am)
  • logos.xml (1.09 kB - 0 times downloaded)
  • tour.xml (37.4 kB - 1 times downloaded - latest: Mar 27th 2013, 7:31pm)

5

Thursday, May 5th 2011, 7:57pm

I tried putting everything in one single XML... still not working. I have the same error:
FATAL ERROR:
but now insted of global is the tour.xml.
Anny idea?
Thank you very much,
Nico

michel

Professional

Posts: 1,153

Location: ANDORRA

Occupation: TV

  • Send private message

6

Thursday, May 5th 2011, 8:25pm

Hi Nico,

If you open your global.xml directly in a browser like FIREFOX you get this error:

Source code

1
2
3
4
Error de lectura XML: mal formado
Ubicación: http://puntadeleste360.com/hotelawa/global.xml
Número de línea 17, columna 8:		x="0"y="0"
---------------------^

The problem here is a missing space between x="0"y="0" --> x="0" y="0"
After correcting this you will get this other one:

Source code

1
2
3
4
Error de lectura XML: mal formado
Ubicación: file:///C:/Documents and Settings/Administrador/Escritorio/new  2.xml
Número de línea 97, columna 37:<plugin name="fsOn" align="righttop"keep="true" x="83" y="10" zorder="2"
------------------------------------^

An other missing space between align="righttop"keep="true" --> align="righttop" keep="true"

Also, your coord_fov_editor.xml have an other error:

Source code

1
2
3
4
Error de lectura XML: contenido incorrecto tras un elemento XML del documento
Ubicación: http://puntadeleste360.com/hotelawa/coord_fov_finder/coord_fov_editor.xml
Número de línea 10, columna 2:	<action name="run_hs_editor">
--------^

This time is because of the missing global root element <krpano> and </krpano> as Klaus already explain above *rolleyes* !!!

SAlut.

7

Thursday, May 5th 2011, 9:28pm

Hi Michel!
NOW IS WORKING!!!! yess!!! i am so happy....
Thank you everybody very much!

PS: Do you speak spanish? because part of the reply was in it... i do speak spanish.

Best,
Nico